REASONS WHY WE ARE DIFFERENT Many people who have not used Urang Group often ask us
how we are different.
We have listed 10 reasons we feel separate us from the rest:
Longer opening hours
Quick turnaround on quotes
Email contact with customers on jobs
Guaranteed start dates
Attention to detail in every area - from keeping your
house clean, to making sure that the finish
is second to none.
Dedicated site managers
Guaranteed finish dates
We will always come back free of charge if you have
a genuine problem within 12 months of work
and, very often, more than 12 months.
Customer Care feedback form given to the customer for
See below for a copy of the form (and how we
scored in the different areas!)
Service with a smile!
At Urang we really
care what you think about us and if you don't tell us we won't be
able to improve.
Since July 2004 Urang gives all customers a customer
feedback form to fill in at the end of their job.
Here is what our customers think of us so far:
marked us as excellent for communication skills
marked us as excellent value for money
marked us as excellent for timekeeping
marked us as excellent for quality of finish
marked us as excellent for a polite, friendly attitude
You can help us improve
by filling in the following form: